Refund policy

RETURN & REFUND POLICY

Thank you for shopping with us! We take pride in preparing and fulfilling every order with care.

ALL SALES ARE FINAL. We do not accept returns, exchanges, or issue refunds for change of mind, incorrect size selections, or other personal preferences after an order has been placed.

DAMAGED OR INCORRECT ITEMS

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 3 days of confirmed delivery. Please include your order number along with clear photos or videos showing the issue so that we can review your claim.

If we determine that an error occurred on our behalf, we will work with you to provide an appropriate resolution.

ORDER CANCELLATIONS

Once an order has entered processing or production, it cannot be canceled or refunded. Please review your order information carefully before completing your purchase.

SHIPPING & DELIVERY

Once tracking confirms that an order was delivered to the shipping address provided at checkout, the order is considered fulfilled. Customers are responsible for providing a complete and accurate shipping address when placing an order.

If a package is lost or damaged while in transit, please contact us so we can assist you with the appropriate next steps.

CHARGEBACKS & PAYMENT DISPUTES

If you have a concern regarding your order, please contact us first so we have an opportunity to resolve the issue. Filing a payment dispute does not automatically qualify an order for a refund. We reserve the right to provide the payment processor or financial institution with relevant order records, tracking information, delivery confirmation, customer communications, and other documentation when responding to a payment dispute.

By completing a purchase from our store, you acknowledge that you have reviewed and agreed to this Return & Refund Policy.